Welcome to Tennessee Carriers.
Based in Memphis with satellite offices in Jackson and Nashville, Tennessee Carriers is the largest non-emergency medical transportation company in the State, serving Managed Care Organizations (MCO) and their Members — our Riders — with our extensive carrier network throughout Tennessee.
We specialize in non-emergency medical transportation (NEMT), averaging 75,000 trips per month for mobility-challenged individuals who need help getting to and from medical appointments. NEMT services are a critical element in ensuring the health of the Medicaid population, and Tennessee Carriers is proud to participate as both a Broker and Provider of transportation services.
We customize our services to meet the unique needs of our Riders whether they are in wheelchairs, on stretchers or ambulatory – perhaps walking with the help of a cane or walker – and simply needing some form of additional assistance. With Tennessee Carriers, our Riders find caring support, timely response and professional and friendly customer service at all times. In fact, we consistently have the highest customer satisfaction rating in our service area.
Our Riders experience begins with our U.S.-based, state-of-the-art call center where our well-trained and helpful staff handles more than 60,000 calls per month using the latest technology guaranteed to facilitate prompt service for our Riders. It continues with our well-maintained vehicles and professional drivers who focus on providing transportation that is safe, efficient and responsive. We pride ourselves on hiring only local employees.