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Tennessee Carriers Inc.  Privacy Policy for Mobile Applications

TripSpark Technologies built the Tennessee Carriers Mobile app as a Commercial app.  This SERVICE is provided by Tennessee Carriers, Inc. and is intended for use as is.

This page is used to inform visitors regarding our policies with the collections, use and disclosure of Personal Information when using our Service.

If you choose to use our Service, then you agree to the collection and use of information in relations to this policy.  The personal information that we collect is used for providing and improving the Service.  We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this privacy policy have the same meaning as the terms in our Terms and Conditions, which is accessible at Tennessee Carriers Mobile unless otherwise defined in this Privacy Policy.

Information Use and Collection

In order to improve the user experience while using our mobile application Service, we may require you to provide us with certain personally identifiable information, including but not limited to Username and Vehicle Details.  The information we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may also collect information used to identify you.

Google Play Services Privacy Policy

Apple App Store Privacy Policy

Log Data

We want to inform you that whenever you use our Services, in a case of an error in the app, we collect data and information (through third party products) on your phone called Log Data.  This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, device operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Location Access

The application requires permission to access your location in the background while in use.  Location data is used for vehicle tracking, calculating trip mileage, and for same-day trip assignments.  Location data is ONLY used to enhance service delivery and is ONLY collected while a user is logged into the application.  The location data is not used for advertising purposes.  There is the application in-app to disable location tracking during times when a vehicle is not performing service delivery.  Google provides further details on their location access policy.

Cookies

Cookies are files containing a small amount of data commonly used as anonymous unique identifiers.  These cookies are sent to your browser from the websites you visit and are stored on your device’s internal memory.  This Services does not use these “cookies” explicitly.  However, the app may use third party code and libraries which do use “cookies” to collect your information and improve their services.  You have the option to either accept or refuse these cookies and know when a “cookie” is being sent to your device.  If you chose to refuse our “cookies”, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal information.  These third parties utilize your personal information to perform the tasks assigned to them on our behalf.  However, they are obligated not to disclose our use your information for any other purposes.

Security

We value your trust in providing us your Personal information, thus we are striving to use commercially acceptable means of protecting it.  However, remember, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites.  If you click on a third-party link, you will be directed to that site.  Note that these external sites are not operated by Tennessee Carriers.  Therefore, we strongly advise you to revie the Privacy Policy of these websites.  We have not control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13.  We do not knowingly collect personally identifiable information from children under 13.  In the case we discover a child under 13 has provided us with personal information, we immediately delete this from our servers.  If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time.  You are advised to review this page periodically for any changes.  We will notify you of any changes by posting the new Privacy Policy on this page.  This policy is effective as of July 1st, 2021.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at 901.795.7055 or email us at privacy@tenncarriers.com.